Born from hospitality, built with AI. AIVA Revolution reimagines how venues connect with every guest naturally, intelligently, effortlessly.

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The AIVA Revolution Product Suite

The AIVA Revolution platform is built on four key offerings designed to focus independently to solve distinct operational challenges or as one unified ecosystem.

SmartConcierge

Your 24/7 AI-powered front of house. Handles enquiries, quotes and booking requests instantly, in your brand voice.

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  • 24/7 web-chat response
  • Automated FAQs and lead capture
  • Real-time pricing & availability checks
  • Seamless escalation to staff

SmartAnalytics

Brings together every guest enquiry, message, and conversation into one intelligent insight platform.

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  • Part of the SmartConcierge offering
  • Live performance dashboards
  • Enquiry and conversion tracking
  • Trend analysis across response times, topics and guest sentiment

SmartMail

Automates the admin burden of email response without losing the human touch.

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  • Consolidates multiple inboxes 24/7
  • Builds informed automated responses
  • Delivers fast response to frequently asked questions
  • Ensure accurate responses and consistent tone

SmartSocial

Centralises and automates social engagement across platforms to respond instantly and grow brand reputation.

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  • Automated replies to social media messages 24/7
  • Consolidates social channels across Facebook, Instagram and WhatsApp
  • Lead capture from social channels
  • Feeds into unified SmartAnalytics dashboard

Why AIVA is Different

AIVA Revolution is built by hospitality for hospitality. Leveraging the power of AI to automate legacy processes while preserving the guest experience.

  • Adaptive Intelligence

    AIVA leverages AI to learn, so that every conversation makes it smarter and faster.

  • Authentic Automation

    AIVA is built for your venue, meaning it’s faithful to your brand and not generic AI.

  • Multi-Channel

    AIVA brings together web-chat, email and social platforms, responding consistently 24/7.

  • Easy to Deploy

    Designed for hospitality you don’t need a team of AI scientists to get up and running.

Hospitality is changing. Guests expect instant, personal communication across every channel, at any time. Yet venues are faced with higher costs, fewer staff and constant admin.

Why Venues Choose AIVA

Guests Won't Wait

70% of guests now expect a reply within
one hour

Admin Overload

Teams lose 40-80 hours per week due to repetitive admin, crushing margins

Lost Leads & Bookings

Most venues take 12-48 hours to respond to new enquiries, risking lost bookings.

The Results That Matter

  • 30s Faster Replies vs 12-48 hours

  • 80% Time Saved Vs 40-80 hours/week

  • 3 x More Bookings 50%+ vs 15-20% conversion

  • 80 Guest Net Promoter Score vs 55 before AIVA

  • 30s Faster Replies vs 12-48 hours

  • 80% Time Saved Vs 40-80 hours/week

  • 3 x More Bookings 50%+ vs 15-20% conversion

  • 80 Guest Net Promoter Score vs 55 before AIVA

The ROI of AIVA

Average ROI: 5x to 10x within the first year

Cost Savings

Staff admin costs £30k-£60k saved
Response time 99% faster
Follow-up completion +38% improvement

Revenue Growth

Conversion rate 18% → 50%+
Additional revenue £100k-£250k
Time-to-revenue Same day

Ready to See the ROI for Yourself?

Faster responses. Smarter insights. Higher conversions. And a guest experience that finally matches the care you put into your business.

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Join the AIVA Revolution.

Built from Insight

From hands-on hospitality to AI innovation - find out how AIVA Revolution is revolutionising guest experience.

Copyright 2026 AIVA Revolution Ltd.