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The AI-Powered Operating System for Event Venues.

From wedding enquiries to corporate events, AIVA answers every enquiry in seconds, books tours automatically, creates personalised proposals in minutes and manages every event from one intelligent platform, so you convert more enquiries while your team focuses on delivering unforgettable occasions.

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Built for hospitality, by hospitality.

Respond faster, convert more enquiries and reduce the manual work behind every booking.

94%
site tour bookings handled automatically*

26%
enquiry to booking conversion*

More than double the 12.5% industry average

24/7
every enquiry captured, in 60+ languages

*Based on AIVA client benchmark data.

High-value enquiries are too easy to lose.

Venue teams are expected to respond quickly, personalise every conversation and keep complex bookings moving, often while managing events, viewings and follow-up across disconnected systems. The result is missed revenue, slower sales cycles and more pressure on already stretched teams.

Enquiries arrive when the team isn’t available

Couples and event organisers often enquire in the evenings or at weekends. Delayed responses can mean the opportunity goes to another venue.

Follow-up is inconsistent

Tours, proposals and next steps are often delayed while teams juggle multiple events, allowing high-value enquiries to lose momentum or choose another venue.

Booking information is scattered

Conversations, package details, availability, payments and customer notes often sit in different systems, making it harder to keep every booking on track.

Revenue opportunities are missed after booking

Accommodation, upgrades, dining packages and future events are often never discussed, leaving valuable revenue and long-term relationships untapped.

One connected customer journey. From first enquiry to future event.

From first enquiry to final follow-up, AIVA helps venues manage both the customer journey and the operation behind every event, bringing communications, bookings, payments, planning and team coordination into one intelligent platform.

Everything your venue needs to sell, plan and deliver exceptional events.

Engage

Every enquiry, on every channel. Capture wedding and corporate enquiries, book tours, convert bookings and take deposits 24/7 in 60+ languages, then nurture every couple and client with intelligent campaigns that keep you first choice.

Explore Engage

Empower

Every employee, with an AI advantage. Instant answers, full event context and proposals generated in minutes mean faster responses, fewer mistakes and more time delivering exceptional events, turning better client experiences into a stronger bottom line.

Explore Empower

Operate

Your whole venue, in one live view. Enquiries, conversion, event revenue, campaigns and sentiment, with AI recommended actions behind every decision.

Explore Operate

The next best action for every event booking

Every enquiry and every tour builds a live profile. Magic AI understands where each couple or client is in their decision, what they responded to on the day and what would win them over, then hands your team ready-to-send follow-ups that convert. Your people stay in control. They simply follow up faster, and better, than any competitor.

Venue FAQs

AIVA is one AI-powered platform that helps venues manage enquiries, bookings, payments, customer relationships, team knowledge and business performance. It supports both the customer journey and the operation behind every event.

Yes. AIVA manages enquiries, tours, proposals and payments for weddings, corporate events and private hire alike, and adapts its questions and follow-up to each enquiry type.

Yes. AIVA responds quickly, answers questions using your approved venue knowledge, supports viewing bookings and follow-up, and helps customers progress towards proposals, deposits and confirmed events.

It can work either way. AIVA can operate alongside your existing event, CRM and booking systems, or take on more of the customer and operational journey as you consolidate your technology over time.

AIVA gives employees access to customer details, booking information, policies, packages and operational guidance from one workspace. This helps teams coordinate more effectively, reduce manager interruptions and respond confidently when plans change.

Yes. AIVA can support multi-venue businesses with shared customer intelligence, role-specific access and visibility across bookings, payments and performance. The setup can be adapted to each venue’s structure, systems and operating model.

Run a smarter venue. Deliver better events.

Convert more enquiries. Reduce administration. Deliver unforgettable events. All from one intelligent operating system.

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Business Impact Calculator Book a demo