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The AI-Powered Operating System for Golf & Leisure.

Turn more enquiries into tee-time bookings, memberships, events and repeat visits, while giving your team instant access to every customer, booking and operational detail they need to deliver a smoother experience.

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Built for hospitality, by hospitality.

Respond faster, convert more bookings and reduce the manual work behind every enquiry.

2.5 seconds
average response time to every booking enquiry*

24/7
bookings and customer enquiries handled around the clock

60+ languages

Consistent on-brand support for local and international customers

*Based on AIVA client data.

Every missed enquiry is a missed booking, membership or return visit.

Golf clubs, gyms, tennis centres and leisure venues juggle bookings, memberships, classes, coaching, events and customer enquiries across multiple systems, often with lean teams and long opening hours. The result is missed revenue, fragmented customer relationships and less time to deliver the experiences that keep members and guests coming back.

Membership opportunities and renewals are missed

Prospective members ask about pricing, facilities, trial sessions or joining options, but without fast and consistent follow-up, high-intent enquiries can quickly go cold.

Bookings are spread across different systems

Tee times, court bookings, classes, lessons, events and facility hire can all sit in separate calendars or platforms, making it harder to see availability and manage the full customer journey.

Enquiries arrive after you’ve closed

Society, membership and class enquiries often land in the evening or at weekends. By the time you reopen, they’ve gone elsewhere.

Customer context is not always visible

Preferences, previous visits, coaching history, membership status and special requirements are often spread across systems or held by individual employees, making personal service harder to deliver consistently.

One connected leisure journey. From first enquiry to next visit.

From tee times and court bookings to classes, memberships, events and follow-up, AIVA helps golf and leisure businesses manage both the customer journey and the operation behind it, bringing bookings, communications, customer context and team coordination into one intelligent platform.

Everything your golf or leisure business needs to book, deliver and grow membership.

Engage

Every enquiry, on every channel. Capture tee time, court, class and society bookings, refill cancellations automatically, and nurture every member and guest with renewal reminders and offers that bring them back.

Explore Engage

Empower

Every member of staff, with an AI advantage. Instant answers on membership, packages and timetables mean faster service, fewer mistakes and more time with members and guests, turning better experiences into a stronger bottom line.

Explore Empower

Operate

Your whole business, in one live view. Bookings, membership renewals, society revenue and utilisation across every facility, with AI recommended actions behind every decision.

Explore Operate

The next best action for every customer and member.

Every enquiry, booking, visit and membership interaction builds a richer customer profile. Magic AI understands booking history, preferences, participation, membership status and engagement, then recommends the most relevant next action to increase bookings, improve retention and grow customer value.

Trusted by Leading Leisure Operators

We implemented AIVA to respond to customer enquiries and guide them naturally towards making a purchase. The very next day, one of our customers called and asked, ‘Who is AIVA? They were so polite and helpful.’ That moment really stood out to me. The customer hadn’t felt as though they were speaking to a typical automated system. They felt listened to, understood and genuinely supported. That is what makes AIVA’s technology so impressive. It combines intelligence with empathy, delivering the kind of warm, thoughtful service you would expect from an experienced member of your own team.

James

Hawkridge Distillers

Golf & Leisure FAQs

AIVA is one AI-powered platform that helps golf clubs, gyms, tennis centres and leisure venues manage enquiries, bookings, payments, memberships, customer relationships, team knowledge and business performance. It supports both the customer journey and the operation behind every visit, session or membership.

Yes. AIVA can handle customer interactions across website chat, email, WhatsApp and social messaging, helping businesses respond faster, answer questions, check availability and turn more enquiries into confirmed bookings.

Yes. AIVA can support tee times, court bookings, classes, coaching sessions, memberships, society days, corporate events and facility hire. It can also help with reminders, payments, renewals and personalised follow-up.

Yes. AIVA uses booking history, visit frequency, preferences and engagement to identify relevant membership, coaching, class and rebooking opportunities. This helps businesses turn one-off visitors into more valuable long-term customers.

It can work either way. AIVA can operate alongside your existing booking, membership, CRM and payment systems, or take on more of the customer and operational journey as you consolidate your technology over time.

AIVA gives teams instant access to customer details, booking information, membership status, facility policies and approved operational guidance from one workspace. Role-based access keeps data secure, so each employee only sees the information they need to do their job. This helps teams answer faster, reduce interruptions and deliver a more consistent customer experience.

Grow membership. Increase utilisation.

Bring bookings, member communication, payments, staff knowledge and performance into one AI-powered platform built to help your golf club, gym, tennis club or leisure business fill every tee time, court and class, retain more members and grow with confidence.

Book a demo
Business Impact Calculator Book a demo