Empower every employee. In every moment that matters.

Give every employee instant access to trusted business knowledge, customer context and intelligent guidance, so they can make better decisions, avoid costly mistakes and spend more time delivering exceptional hospitality.

Built for hospitality, by hospitality.

Better-informed teams run better businesses.

Hospitality teams make hundreds of decisions every day, often while switching between systems, checking documents or interrupting managers for help. AIVA gives every employee instant access to trusted, up-to-date knowledge and role-relevant guidance, reducing mistakes, improving consistency and helping the whole operation run more efficiently.

What it enables

Learn Faster

  • Cut onboarding time from weeks to days
  • Find trusted answers in seconds.
  • Reduce dependence on managers and long-serving team members.
  • Keep knowledge current as policies, services and processes change.
  • Instant chat with colleagues or with an AI-assistant

Work Smarter

  • Manage tasks, bookings, conversations and priorities from one workspace.
  • Create proposals, quotes and responses faster.
  • Reduce administration and unnecessary system switching.
  • Surface the right information for each role and moment.

Deliver Confidently

  • Give employees the customer context they need before every interaction.
  • Improve on-brand answer consistency across teams, shifts and venues.
  • Reduce operational mistakes and avoidable service issues.
  • Use intelligent guidance to make better decisions in the moment.

Meet your best team member

Always available. Always informed. Never too busy to help. AIVA gives every employee two things: the knowledge to act and the workspace to act in.

SmartEmpower

Your best-informed team member.
Always available.

Employees can ask AIVA questions in natural language and receive trusted answers based on your business knowledge, policies, processes and customer context.

AIVA Co-Worker

The intelligent workspace where teams manage their day.

One workspace for the whole day. Co-Worker is where your team works: role-specific workspaces bringing together the tasks, bookings, conversations and priorities relevant to each person, from front desk to executive team.

More capable teams. More efficient operations.

Up to 50%*

Reduction in time spent on routine operational tasks

Up to 90%*

Faster proposal and quote creation

3 hours*

On average saved per day per employee

1

Trusted source of business knowledge.

Team Productivity Calculator

See how much time your team could get back with AIVA.

Your business may be spending approximately 616 hours each year answering routine staff questions, onboarding employees and delivering repeat training. Reducing that workload by 50% could return an estimated 308 productive hours, equivalent to 41.1 working days and approximately £7,700 in annual team capacity.

One intelligent workspace

Fewer systems, less admin, lower technology cost.

Confident teams

Trusted answers reduce errors, inconsistency and reputational risk.

Smarter operations

Hours back every day for guests and revenue-generating work.

Better business outcomes

Empowered teams deliver the experiences that drive repeat business.

Business Impact Calculator Book a demo