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Rolex specialists
Rolex Watch Repairs & Servicing
Independent specialists in {Brand}. Using genuine parts and OEM standard tooling to restore your timepiece to factory specifications.
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How it Works: From Your Door to Our Workshop.
1. Receive guide
Fill out our Booking Form. We will email you with further instructions and the address to send the watch to.
2. Post your watch
Send via Royal Mail Special Delivery (Insured). See our guide below.
3. Inspection & quote
We inspect your watch and quote a fixed price.
4. Approval
We only start work when you say yes.
5. Payment
Once the work is complete, we email an invoice to be paid via Bank Transfer.
6. Delivery
Your watch is securely posted back to you via Special Delivery.
ROI calculator
Calculate your revenue potential with AIVA
Based on Silchester Farm’s 26% conversion benchmark
Based on real customer data: Revenue projections use a 26% enquiry-to-booking conversion benchmark achieved over three months at Silchester Farm using AIVA. Actual results will vary.
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The old way vs AIVA
You’re Closer to More Revenue Than You Think.
The biggest barriers to growth aren’t always finding more customers, but converting the enquiries you already have, connecting your teams and giving them the tools to deliver exceptional service consistently.
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Our story
Built by a Hospitality Operator.
For Hospitality Operators.
I didn’t build AIVA in a corporate tech company. I built it running Silchester Farm — one of Hampshire’s leading wedding and events venues — while watching revenue walk out the door every time a guest enquired at 9pm on a Friday and got silence until Monday morning.
We were losing bookings we didn’t even know we’d lost. Our team was brilliant, but they were drowning in repetitive emails, fragmented inboxes and manual follow-ups. There had to be a better way.
AIVA is what I wished had existed. A platform that responds to every guest like your best team member would — instantly, warmly, accurately — and gives your team the time and intelligence to focus on what hospitality is actually about: making people feel exceptional.
We’ve built this from real operational experience. Every capability in AIVA exists because we needed it ourselves. That’s why it works.
Alastair Winsey · Founder & CEO, AIVA Revolution · Founder, Silchester Farm
Frequently asked questions
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Is it safe to post my watch?
We strictly recommend using Royal Mail Special Delivery Guaranteed by 1pm®.
Tracking: You can track your watch every step of the way.
Insurance: Standard cover is £500, but you can increase this to £1,000 or £2,500 at the Post Office counter for a small fee.
Consequential Loss: For high-value items (Rolex, Omega etc), ask for ‘Consequential Loss’ cover up to £10,000.
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AIVA Business Impact Calculator
See the Full Business Impact AIVA Could Have on Your Business. Estimate your revenue growth, time saved and technology savings in minutes, based on real AIVA client data.
Always Responsive, Always On-Brand: How Silchester Farm Modernised Guest Communication with AIVA
Silchester Farm is one of the UK’s most sought-after countryside wedding and event venues- but growth was starting to outpace capacity. Enquiries arrived at all hours across multiple channels, while the team was focused on delivering weddings, corporate events and luxury stays in-house. Messages got scattered, repetitive questions consumed valuable time, and the risk of […]
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Click meBrands we cover for {service}
We regularly perform {Service Name} on major brands including Rolex, Omega, TAG Heuer, Breitling, and Cartier and more.
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A rich paragraph explaining the service. Example we don’t just swap the battery. We strip the case back, clean the contacts, grease the seals, and pressure test the watch to ensure water resistance is maintained.
Example we don’t just swap the battery. We strip the case back, clean the contacts, grease the seals, and pressure test the watch to ensure water resistance is maintained.
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